Uncovering a hidden dynamic in the challenge of change. Reconceiving the challenge of change ; Uncovering the immunity to change ; "We never had a language for it" : engaging the emotional life of the organization -- Overcoming the immunity to change in o
For most of the 20th century, the relationship between employers and employees in the developed world was all about stability and lifetime loyalty. That has recently changed, giving way to a transactional, laissez-faire approach that serves neither party