Kết quả tìm kiếm
Check in / Christopher St J Yates
English in tourism is a course in two books written for trainee and working hotel and reception staff who wish to improve thier command of English when dealing with the variety of tourists who use English as a means of communication
Managing front office operations / Michael L.Kasavana, Richard M.Brooks
The book is devided into three parts: Part 1: The World of hotel Part 2: The Guest cycle Part 3: Front Office Management
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