Kết quả tìm kiếm
Leading the Starbucks way : 5 principles for connecting with your customers, your products and your people / Joseph A. Michelli.
Michelli offers a perspective on the leadership principles that drove the iconic coffee company s resurgence from serious setbacks during the economic downturn--one of the few true turnaround stories of this time. And the company continues to grow dramati
Sense and respond : how successful organizations listen to customers and create new products continuously / Jeff Gothelf & Josh Seiden.
We're in the midst of a revolution. Quantum leaps in technology are enabling organizations to observe and measure people's behavior in real time, communicate internally at extraordinary speed, and innovate continuously. New technologies are transforming t
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