Kết quả tìm kiếm
A study on politeness strategies preferred by the British in responding to complaints / Đỗ Thị Hoài Hương; NHDKH Assoc. Prof. Vo Dai Quang, Ph.D
The study focuses on finding politeness strategies and choice of directive act preferred by the British in responding to complaints. With regard to complaining strategies, it is clear that the British speakers were very direct in general. In lower power
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